Can you become customer centric by looking at problems through their EYES?

  1. Are you a person who can easily visualize customer problems when explained?
  2. Do you usually probe a little deeper to introspect or recreate the issue?
  3. Which approach do you think is right — company’s or the customer’s point of view?
  4. How easily do you understand the end-user issues?
  5. Will you often confuse Customer Experience with Customer Excellence?
  6. Have you wondered which features are more likely important over others?

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The Guiding Voice(Think Hatke with TGV)

The Guiding Voice(Think Hatke with TGV)

On a mission to shape the careers and lives of millions across the globe. We drive conversations that matter!!!