4 Proven principles for CULTIVATING TRUST
As per Merriam Webster Dictionary, Trust is defined as assured reliance on the character, ability, strength, or truth of someone or something
Trust is the most important factor that will make or break personal and professional relationships.
No matter whether you are a fresher who’s just starting their career, or you are a CXO dealing multibillion dollar businesses. Unless you gain trust of others, you cannot succeed in anything they do.
Major Businesses are also run-on TRUST. Without trust, it will be impossible to move forward.
Trust is the glue of life. It’s the most essential ingredient in effective communication. It’s the foundational principle that holds al relationships
~Stephen Covey
In our blog #25, we’d like to present you 4 practices that can help you cultivate trust.
These are the characteristics that you can portray in the workplace also look out in for those around you. Each of these can be applied in its own manner.
- Honesty — Being truthful always irrespective of any situation. If your manager assigns you some tasks and you were unable to complete it. It is always better to proactively reach out to and tell openly saying that you were unable to complete the task due to whatever reason and seek more time. If one lies about deliverables, they will fall in the trap of being overloaded with work which might lead to further stress.
Having a candid dialogue with stakeholders during beginning of the assignment itself will help in setting the right expectations.
Always remember to Under promise and Over Deliver.
Diligently follow through the commitments as it builds trust quickly. It shows your teammates and stakeholders that you are dependable and trustworthy.
2) Competence — It is the measure of how people value each other’s performance. Competent people use their knowledge, skills, intuition, and experience to deliver the results.
You are the best judge of what you can do. It is always better to share your strengths and weaknesses with those around you and commit to only THOSE things that you can really work on. Also, have an open mind to learn things that you do not know, find avenues to grow yourself and also share what you know. One tip that has worked for many experts is taking up the challenge of presenting a topic that (you are not so comfortable 😊, yes that’s right) to your peers or friends. Because, when someone wants to teach others, they prepare well — after all we don’t want to falter in front of others!
3) Respect — Involves acknowledging the importance of each person’s role, honoring their competency, experience, confidence, being sensitive to other person’s vulnerabilities. Respect cannot be given but it must be EARNED.
Anyone can start respecting others by simply listening to someone giving the attention they deserve.
Value people’s opinions, ideas and feedback.
Be attentive to how you are reacting when others are sharing. All of us have the urge to speak while in a conversation but holding our horses and listening with the intent of understanding rather than responding, will earn respect of others.
Genuinely admiring others for their success or achievements will also create a positive image.
Also make sure your body language is consistent with your words. If your words and actions match, your relationship will blossom.
Expressing gratitude and giving the due credit to someone who deserves will also help you earn trust of others.
4) Integrity — It is all about doing the right thing always, even when no one is watching. Working in the interest of organization benefit without flouting the policies and without worrying about who is going to get the credit will take you a long way!
Remembers leaders are always being observed both actively and passively by their subordinates (not just from the same department) across the organization. So strive to do what is right irrespective of the situations.
“It takes 20 years to build a reputation and five minutes to ruin it”
If you think about that, you’ll do things differently. Legendary investor Warren Buffett says that anyone’s reputation can quickly take a hit and to always act with integrity. Otherwise, a whole career can be ruined easily no matter the effort over the years.
In work and in life, we are not always aware that trust is being built based on these 4 aspects leading to errors in how we manage trust with others.
“Even seasoned managers who build trust only by intuition may be missing opportunities to leverage trust more effectively”
We are curious to understand how you or your leaders are establishing TRUST.
Please share them in the comments.
Thank you for reading
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